Stationery Terms & Conditions

Hey there! Before we get started, please take a moment to read through these terms and conditions. Making a purchase, accepting our proposal or quote means you're good to go with everything outlined below.

Copyright

All designs on this site belong exclusively to Anchored In Ink and are protected by copyright. Reproducing them in any way without permission is a no-go and will be pursued.

We reserve the right to showcase any work we create for marketing purposes, unless you let us know otherwise before making your deposit. This means your design could appear as samples, in print, on social media, or in our online gallery.

Copyright Permission

If your project includes hymns, venue logos, or other copyrighted material, it's your responsibility to get permission to use them.

Payment

Full payment is required before we begin creating and emailing your artwork for approval. Payments can be made via direct debit:
Anchored In Ink
BSB: 633 000
Account: 174 654 152

Currency

All prices are in Australian dollars and include GST.

Quantity

We have a minimum quantity for each item. If you need fewer, let us know—we can provide a custom quote based on your requirements.

Supplying Your Event Details

Once your order is confirmed with payment, you can email us your wording. While we’re happy to adjust text to suit your taste, the amount of text must fit within the design and is subject to approval.

After you approve your artwork proof, we’ll ask you for your guest list. You can download a spreadsheet template from our resources sections on our website to fill out and return, ensuring everything is accurate.

Colours

Colours may appear slightly different on screens due to monitor variations. We work with top Australian printers using advanced technology to ensure the best quality.

Keep in mind, colours may vary slightly between print runs. To ensure consistency, we recommend printing all your items at the same time. For exact colour matching, we can quote on off-set printing with a Pantone (PMS) colour match.

Fonts

Each design is paired with fonts that perfectly suit its theme. We use licensed fonts and do not disclose font names to protect our designs. If you’d like a different font, we’ll guide you through suitable alternatives.

Map Illustration

Want a custom map in your design? Send us a screenshot or link of your venue’s map, along with any landmarks or details you’d like included. Map illustrations are a custom design service and incur an additional fee.

Custom Design

Got a unique idea? Let’s bring it to life! Custom designs include a design fee and printing costs. This fee covers design time only and does not include finished artwork files unless agreed upon in advance.

You’re entitled to two rounds of revisions on custom designs. Additional revisions are $50 per round. To avoid extra costs, provide a clear brief with as much detail as possible from the start!

Proofing

You’ll receive a digital proof for review. Carefully check for any errors or changes you'd like, and let us know during the first two rounds of revisions. Once you approve, your design will be sent to print.

If errors are noticed after approval, we’ll reprint at your expense. However, if the error differs from your approved proof, we’ll correct it and cover reprinting costs.

Timing & Delivery

• Proofs: 1 week after order confirmation.
• Printing & Delivery: 2–3 weeks after proof approval, depending on the printing method.
• Rush Orders: Let us know, and we’ll do our best to meet your deadline. Rush order come with a rush fee.

Delivery Costs (Australia):

• Invitations: $25 flat rate.
• Large signage: $35.

International customers, please email us for a custom delivery quote.

Cancellations/Refunds

As everything is made to order, we don’t offer refunds. Please choose carefully before confirming your order.

Loss or Damage

While we take great care to package your items, we can’t be held responsible for loss or damage during transit. A tracking number will be provided so you can monitor your order’s journey.

Prices

Prices are subject to change without notice. Quotes are valid until their expiration date, so be sure to place your order before then.

Stock Availability

Orders depend on material availability. If there’s a supply issue, we’ll let you know and work with you to find an alternative.

Got questions or need clarification? Reach out—we’re here to help!

Branding T&Cs

Before you dive into exploring our website, please take a moment to read through our terms and conditions. By using our site, you’re agreeing to play by these rules—designed to keep things smooth and transparent for everyone. Let’s get into the details!

Using This Website

When you browse or use our website, you agree to the terms outlined here and in our Privacy Policy. For clarity:

• We, Us, and Our refer to Anchored in Ink.
• You and Your refer to you—the visitor, client, or user of our website.

If you keep using the site, we’ll take that as confirmation that you’re cool with these terms.

Updates to These Terms

We may tweak these terms from time to time, so check back occasionally to stay updated. Don’t worry, we’ll highlight any major changes where possible. By continuing to use the site, you agree to any updates we’ve made.

Liability (A Quick Heads-Up)

We do our best to provide top-notch info and services, but:

• Your use of this site is at your own risk.
• We’re not responsible for any loss or damage caused by using or relying on the content here.
• It’s up to you to ensure the info or products meet your needs.

Delivery

• Physical Goods: Orders are delivered via trusted services like Australia Post. While we’ll do our best to help if issues arise, we’re not responsible for lost or damaged items in transit.
• Digital Goods: Delivered instantly. If there’s a hiccup, just let us know—we’ll work on getting it sorted.

Returns & Refunds

All of our products are custom-designed, so once we’ve started the magic (following your approval and payment), refunds aren’t possible.

External Links

We might share links to other websites or resources. While we only link to content we believe in, we’re not responsible for what’s on those sites or how they operate.

Your Privacy

Your privacy is important to us. We only use your information to provide services and improve your experience. For more details, check out our Privacy Policy.

Graphic Design Services

When you engage our design services:

• A formal quote is needed to lock in the project.
• We rely on the information you provide to deliver the best results.
• Designs, images, and other materials created by us are our intellectual property. You’re welcome to use them as intended, but they can’t be copied, shared, or reused without our permission.

Copyright

All content on our site—whether it’s designs, text, or images—is ours unless stated otherwise. Feel free to enjoy it here, but no copying or sharing without permission, okay?

The Legal Stuff

This agreement is governed by the laws of New South Wales, Australia. If any part of these terms isn’t enforceable in your state, it doesn’t affect the rest of the agreement.

We’re here to provide you with amazing services and experiences. If you have any questions about these terms or need clarification, feel free to reach out. Thanks for stopping by, and we can’t wait to work with you!